Not resolved
1.8
Details
Веб-сайт
Возврат, обмен или отмена заказа
Гарантийное обслуживание
Доставка
Качество обслуживания клиентов
Качество продукта или услуги
Разнообразие продуктов и услуг
Скидки и специальные предложения
Соответствие описанию
Сроки выполнения заказа
Удобство оплаты и точность выставленных счетов
Ценовая политика
1 comment

Orderes 3 items, received 1 item, different of what i ordered, 56 days after the payment was passed. DHGate, who has absolutely no consideration for its "valued customer", refused a full refund and made me pay 100% of the wrong item. No respect of the on-time delivery program and no respect of the seller's protection program.

Review about: Dhgate Shipping Service.

Reason of review: Проблема с оплатой..

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Dhgate2014
Cebu City, Cebu, Philippines #1254621

Hi jdbaranger,

We are sorry to hear about your experience. Please provide the order number so that we can check the order details and see what we can do to resolve the issue.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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